SupportSquad Offers Checklist for Small Business Owners to Lower
0 Comments | Wireless News, Jul 7, 2010
SupportSquad, a technical support company offering a solution for issues covering a host of electronics for consumers and small businesses, said it has identified a simple checklist to assist small business owners in lowering their technical support expenses.
SupportSquad said it offers a technical support plan, called the Ultra Fast Plan, which allows members to routinely scan, debug and defrag their entire system. This plan is known to make a computer faster by cleaning up all the issues which would not allow the PC to run at its peak performance. Membership includes the performance tool and also access to unlimited web-based support, unlimited support calls and a universal protection program to over 80 software applications and 34,000 hardware devices.
Tips for small business owners include:
-Implement a defense to guard against expensive emergency computer support service calls for virus-related problems
-Prevent unauthorized software installation by assigning one staff member to manage the installing and maintaining of all software and storing of software diskettes, CD-ROMs, license agreements and installation codes protected
-Confirm all office electronic equipment has a surge protection or battery backup power and regularly test uninterruptible power supply and monitor its related software log files
-Regularly update computers with the latest software to boost the security and reliability of the computer
-Backup/restore software and tape drive and check that automated backup routines are running properly and if data is making it onto the tape as expected
-Add a recurring event to an electronic organizer or Microsoft Outlook calendar to test the tape backup system, at least once a month, to successfully restore a group of files
SupportSquad is a national, technical support service which offers specialized remote support to consumers and small businesses, via telephone or online, for a variety of technical issues including software support, PC support, assistance with networking, wireless routers, printers, scanners, virus removal, SPAM security, increase computer speed and much more.
More information:
SupportSquad.com
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